Learning is a serious undertaking that requires home-study and practice, many students at Eikaiwas don't do this.
Amen to that. Serious students have to take it upon themselves and abandon the notion that no matter how much they pay, going once or twice a week for 50 minutes at a time to learn English but then leaving it at the door when you leave will get you nowhere. At any rate, NOVA will have some to spin some serious damage control I suspect. Will be interesting to see how they deal with the fallout of the decision against them.